Return and Refund Policies
No Return Policy
All sales are final . We do not accept returns for change of mind, incorrect selection , color variations or personal preference. Please review all products details , images and specifications carefully before placing your order. If you have any questions , we request you to contact us before completing your purchase.
Damaged or incorrect products
If you received a damaged or incorrect product, you must notify us within 48 hours of delivery.
To request a replacement please share a clear photo of the product.
An unboxing video showing the package being opened
Post verification, we will arrange a replacement of the same product. Refunds will not be issued in such a case.
Replaced products will be delivered within 5 -7 working days
Refunds
Refunds will only be processed if :
The ordered product is unavailable from our side after the purchase or a replacement cannot be provided for a verified damage/ incorrect item.
Approved refunds will be processed within 3 to 5 business days and credited to the original payment method within 7 - 10 business days, depending on your bank or payment provider.
Contact us
Sokhicreations@gmail.com